Privacy Policy

Last updated: October 4, 2026

Swell Hell respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit or shop at SwellHell.com.

Information We Collect

We may collect information you give us directly, including:

  • Your name and email address when you join our email list, request a free tracker, contact us, or make a purchase
  • Billing, shipping, and order details when you place an order
  • Information you choose to include in messages, comments, reviews, or forms

We may also automatically collect basic technical information when you visit the site, such as your IP address, browser type, device type, pages viewed, referring website, and general site activity.

How We Use Your Information

We use information we collect to:

  • Process and fulfill orders
  • Deliver digital downloads, free resources, and requested information
  • Send emails you have chosen to receive
  • Respond to questions or customer-service requests
  • Improve our website, products, and content
  • Protect the site from spam, fraud, and security issues
  • Meet legal, tax, and business-record requirements

Email List and Freebies

If you sign up for our email list or request a free tracker, we may send you emails about Swell Hell, helpful resources, new products, special offers, and related news.

You can unsubscribe at any time by using the unsubscribe link at the bottom of an email.

Orders and Payments

Swell Hell uses WooCommerce to manage orders. Payment information is processed through the payment provider you choose during checkout. We do not store full credit card numbers on our website.

We may keep order details, purchase history, and contact information as needed for customer service, accounting, tax records, fraud prevention, and legal obligations.

Cookies and Similar Technology

Our website may use cookies and similar tools to help the site work properly, remember preferences, understand how visitors use the site, and improve your experience.

You can control or delete cookies through your browser settings. Please note that blocking some cookies may affect how certain parts of the website work.

Analytics, Advertising, and Affiliate Links

We may use website analytics tools to understand what pages people visit and how the site is used.

Some blog posts or pages may include affiliate links. If you click an affiliate link and make a purchase, Swell Hell may receive a commission at no additional cost to you. We will disclose affiliate relationships where they appear.

If we add advertising services, such as Google AdSense, or additional tracking tools in the future, we will update this Privacy Policy as needed.

How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers that help us run the business, such as website hosting, email delivery, payment processing, order fulfillment, analytics, and security services. These providers may use information only as needed to perform their services.

We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.

Health Information

Swell Hell is a resource and shop created by someone living with lymphedema. We are not a medical provider, and this website is not intended for medical care.

Please do not send medical records, insurance information, or other sensitive health information through contact forms or email.

Your Choices

You may:

  • Unsubscribe from marketing emails at any time
  • Ask us to update or correct your contact information
  • Ask questions about the information we have about you
  • Request deletion of personal information when legally appropriate

To make a request, email us at support@swellhell.com

Data Retention and Security

We keep personal information only as long as reasonably needed for the purposes described in this policy, including order fulfillment, customer support, legal obligations, and business records.

We use reasonable measures to protect information, but no website, email system, or online transmission can be guaranteed completely secure.

Children’s Privacy

Swell Hell is not directed to children under age 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was most recently revised.

Contact Us

If you have questions about this Privacy Policy or how we handle information, please contact us by going to our Contact page.